Brain Bites - Empathy: The Key to Active Listening

Become Qualified & Take Your Career To The Next Level

$24.99

Duration 15 mins.

Show that you are actively listening by using empathy.

You have probably heard empathy described as “feeling someone’s pain”, but what if that is not helpful or possible? Empathy is an important skill to improve your active listening and make those around you feel heard. By the end of this course, you will be able to explain and practice empathy by noticing body language, voice, and tone. You will learn to communicate an awareness of what someone else is feeling and be a better active listener using empathy.

By the end of this course, you will be able to:

You have probably heard empathy described as “feeling someone’s pain”, but what if that is not helpful or possible? Empathy is an important skill to improve your active listening and make those around you feel heard. By the end of this course, you will be able to explain and practice empathy by noticing body language, voice, and tone. You will learn to communicate an awareness of what someone else is feeling and be a better active listener using empathy.
Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5-minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.

null

Define empathy and explain the difference between empathy and sympathy

null

Explain the importance empathy plays in developing emotional intelligence

null

Develop a list of emotions typical to the environment

null

Recognize and communicate an awareness of what someone else is feeling using empathy

null

Define cyber-disinhibition and identify methods to reduce its impact on empathy

null

Focus on active listening by noting body language, voice tone, and words

GET 20% OFF THIS ONLINE TRAINING WHEN YOU SUBSCRIBE TO OUR NEWSLETTER.

Start your new career today

Sign up here!