Brain Bites - Writing Effective Emails

Objectives

By the end of this course, you will be able to

Decide when it’s best to write an email versus using another form of communication, and explain how the increase in email usage has led to too many emails.

Ensure your emails are professional by paying attention to six best practices like reviewing before sending and writing an informative subject line.

Write clear emails by identifying your purpose and checking that your email supports that purpose.

Write concise emails with clearly communicated key points and no extra information.

Write complete emails using six questions that will ensure your email includes all necessary information.

Write correct emails using four steps to identify and fix common mistakes.

Overview

Send emails that are read, understood, and acted on

Let’s face it, email is a fact of life. The average employee in the US receives 125 emails per day. The majority of professionals say email creates tension, confusion, and other negative consequences in their busy work days.

Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5-minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.

Course details

Duration

21 minutes

Price

$24.99

Certificate

Certificate of Completion

Category

Management, Computer & Technology

Course code

RVBB-3331